SHIPPING POLICY

SHIPPING IN USA & CANADA

We Offer Free Shipping And Returns in US and Canada over $89

INTERNATIONAL SHIPPING 

We Offer Free Shipping over $89

We ship to over 200 International Countries

HANDLING

Orders are processed and shipped 2-5 business days from when you place an order. Estimated delivery dates are based upon availability, shipping method and destination. Once your order has been shipped, you will receive a notification with the tracking number. 

RETURNS AND EXCHANGE

FREE Returns And Exchanges To All Orders in US and Canada.

International Returns at customer expense.

No Return On Products Sold In The SALE SECTION, You Can Only Exchange Them.

MESSY TEDDY Offers A Standard 14 Day Return Policy after receiving Merchandise

To Return or Exchange an order, please visit the Returns/Exchange page and follow the steps or contact us at shop@messyteddy.com, please provide order number for a return label.

Make Sure The Items Are In The Same Condition You Received Them, With Tags Still Attached And In Their Original Packaging On One Single Shipment. 

REFUND POLICY

Once We Receive Your Return/Exchange, We Will Issue You A Credit In Your Original Form Of Payment.

Please Allow Us 7-14 Business Days To Process Your Return. Your Credit Card Will Show The Credit In 1 To 2 Billing Cycles.

If you are have any further questions, Contact Us

By E-mail: shop@messyteddy.com